Sandy Stores – Frequently Asked Questions (FAQ)
2. How can I place an order?*
You can place an order directly through our website. Browse our collections, select your desired items, and proceed to checkout. Our secure payment process accepts all major credit cards.
3. What are your shipping options and times?
We are pleased to offer Free Standard Shipping on All our Products and Delivery within 3-10 business days.
4. How long does it take to process my order?
Orders for in-stock items are typically processed within 2-3 business days.
5. Do you ship internationally?
Currently we only Ship to the US but we are working on offering fulfilment to our international Customers very soon.
6. Can I track my order?
Yes, once your order has shipped, you will receive a confirmation email with tracking information. You can use this information to monitor the status of your delivery.
7. What is your return policy?
We want you to be completely satisfied with your purchase. For more information on our Return Policy please click this link: https://retroplus.shop/refund-returns/
8. How can I contact customer service?
You can reach our customer service team via email at info@sandystores.com. Our team is available Monday to Friday, from 9 AM to 6 PM EST, to assist you with any questions or concerns.